March 2022 – Andrea Nalls

Month: March 2022

Crafting a Post-Disaster Experience: How Visitor Experience Staff Have Adapted to the Pandemic

Original piece posted to American Alliance of Museums posted on Feb 18, 2022, click here to

Blog, Museum stuffMarch 1, 2022March 1, 2022

About Author

Andrea Nalls

Andrea Gallagher Nalls has published and presented nationally on various topics including museum membership, guest experience and visitor services. Her passion is the application of service methodology to achieve a successful museum visit.

Nalls completed a fellowship at the Smithsonian Institution in Washington D.C. where she fulfilled a research project on creating a positive museum experience and is also an American Alliance of Museums Peer Reviewer for their Community & Audience Engagement Museum Assessment and Accreditation programs.

She earned her MLIS from the University of South Florida.